top of page

Everyday Mediation Training... It's Fun!

Mediation is a conflict resolution and situation/problem-solving tool.  A neutral person helps two disputing parties to come to an agreement. 

  • It focuses on the needs of the disputants. 

  • It empowers by letting disputants solve their own problem. 

In Peer Mediation, participants are trained to mediate their peers. Peers are individuals that share something: age, gender, race, national origin, religion, occupation, etc. When you mediate your peers, it eliminates some of the bias that may muddy the waters in the mediation process.


Over our 25+ years, our continual observation and documentation have shown that participants tend to participate more and, thus, learn more when they are trained by their peers. revention and behavior modification are the focuses of the program. One way that this is taught is by using our Train-The-Trainer (TtheT™) concept.  Peers training other peers.  Youth training other youth. Community folk training other community folk.

Training Process


This training will encourage positive individual development by use of three essential components: skills and theories development, opportunities to practice these, and rewards to reinforce use of them. 


  • Skills and Theories: The skills-sets include cultural diversity, mediation, conflict resolution, critical thinking, situation/problem-solving[1], communication, planning and organizing, and public speaking.  These skill-sets are necessary to be an effective conflict resolver.

  • Practice: The practice reinforces the skills with visuals, small work groups, role-plays, brainteasers, and laughter.  

  • Rewards: Certificates of Completion, public approvals from trainers and classmates, and self-pride about these accomplishments.

Cost of mediation training: $450.00

Date:     April 27th & 28th

Time:    9:00AM - 5:00PM

Where:  New Haven Family Alliance @ Monterey Place

              230 Ashmun St, New Haven, CT


For more info please call:


Pinnacle Training 203-691-6221 or 1-888-612-4638

Pinnacle Training & Publishing is a Connecticut Professional Development Provider approved by the Commissioner of Education. Upon completion of the training, you will be given a Certificate of Completion, which documents the hours completed and the date.

Notice ***$150.00 of this fee is non-refundable if not cancelled within 24 hours. The balance of $300.00 will be refunded if cancelled within 2 weeks of purchase or 2 weeks prior to the event, whichever comes first. Any cancellations within 1 to 14 days of the event will be issued a credit of $300 that can be used towards Pinnacles next mediation training.

bottom of page